Let's Start a Conversation
Whether you have a specific project in mind or simply want to explore how technology might benefit your organisation, we're here to help. Reach out through any of the channels below.
Get in Touch
We aim to respond to all enquiries within one business day.
Manchester Office (Headquarters)
Unit 4, Riverside Business Centre
Chapel Street, Salford M3 5BN
London Office
Floor 3, Waterloo House
207-211 Blackfriars Road, London SE1 8NL
Working Hours
Monday to Friday: 9:00 AM - 5:30 PM
Closed on UK Bank Holidays
About Our Company
lakeshadow-retreat is a technology consulting firm established in 2014, serving businesses across the United Kingdom. We specialise in helping organisations navigate technological change through practical, results-focused solutions.
Our team of 34 professionals brings expertise spanning IoT systems, cloud infrastructure, cybersecurity, and digital transformation. We pride ourselves on delivering honest guidance and measurable outcomes rather than simply selling technology.
From our headquarters in Manchester and our London office, we serve clients ranging from ambitious SMEs to FTSE-listed enterprises across multiple industry sectors.
Company Registration: 09847263
VAT Number: GB 284 5739 12
ICO Registration: ZA482916
Finding Our Offices
Manchester
Our headquarters is located in Salford, just a short walk from Manchester city centre. The office is easily accessible from Salford Central station (5-minute walk) or Victoria station (10-minute walk). There's pay-and-display parking on Chapel Street and nearby side streets.
London
Our London office is situated near Southwark station on the Jubilee line (3-minute walk) and Blackfriars station on the Circle, District, and Thameslink lines (8-minute walk). The building is opposite the Imperial War Museum. Limited visitor parking is available by prior arrangement.
Frequently Asked Questions
Email is the best starting point. Send us a brief overview of your requirements to [email protected]. We'll review your message and arrange an initial consultation to discuss your needs in detail. Most enquiries receive a response within 24 hours.
Yes, we're happy to meet at your premises anywhere in the UK. For initial consultations, we can often conduct these via video call if that's more convenient. Once engaged, our engineers will visit your site as needed for assessments and implementations.
Availability varies depending on current commitments. Typically, we can begin new engagements within 2-4 weeks. For urgent requirements, we may be able to accommodate faster timelines—please mention time constraints in your initial enquiry so we can assess options.
Our primary focus is UK-based organisations. However, we do work with international companies that have UK operations or require UK-specific expertise. We've delivered projects for clients with headquarters in Europe, North America, and Asia Pacific.
We don't have a strict minimum, but most of our engagements start from around £3,000 for standalone advisory work. For implementation projects, budgets typically begin at £5,000. We're always happy to discuss your requirements regardless of scale.
After our initial consultation, we'll prepare a detailed proposal outlining scope, approach, timeline, and investment. For straightforward requirements, this typically takes 3-5 business days. Complex projects may require additional discovery before we can provide accurate estimates.
Existing Clients
If you're an existing client with a support query, please use your dedicated support email or contact your account manager directly. This ensures your request reaches the right team member and receives appropriate priority.
Support Hours: Monday to Friday, 8:00 AM - 6:00 PM. Priority support clients have access to extended hours as specified in your service agreement.
What Happens Next
Here's what to expect after you reach out.
We'll Acknowledge Your Message
You'll receive confirmation that we've received your enquiry, typically within a few hours during business days.
Initial Review
A member of our team will review your requirements and identify the right consultant to assist with your enquiry.
Consultation Arranged
We'll reach out to schedule a convenient time for an initial conversation—either by video call, phone, or in person.
Discovery Discussion
During our conversation, we'll explore your challenges, objectives, and constraints to understand how we might help.
We're Here to Help
Technology decisions can feel overwhelming. Whether you're confident in what you need or still exploring options, we're happy to have a straightforward conversation about your situation.
Email Us